Privacy policy

Privacy Policy

Last updated: March 24, 2026

MushSquid operates this website and online store (the “Services”) to provide customers with a curated shopping experience. Our store is powered by Shopify, which enables us to securely offer products, process payments, and manage orders.

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Services.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email, shipping and billing address, phone number)

  • Payment information (processed securely via Shopify and payment providers — we do not store full card details)

  • Order and transaction details

  • Account information (if created)

  • Customer support communications

  • Device and browsing information (IP address, browser, cookies, usage data)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with your orders or inquiries

  • Improve our website and user experience

  • Send marketing emails (only if you opt-in)

  • Prevent fraud and ensure security

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (store platform and infrastructure)

  • Payment processors (to securely handle transactions)

  • Shipping and fulfillment partners (to deliver your order)

  • Marketing and analytics providers

These partners only use your data as necessary to perform their services.

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve site performance

  • Remember your preferences

  • Analyze traffic and behavior

  • Show relevant advertisements

You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise any of these rights, contact us at info@mushsquid.com

Data Retention & Security

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

While we implement security measures, no system is completely secure.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions, contact us at:

Email: info@mushsquid.com
Location: Santo Domingo, Dominican Republic